Privacy Policy


On May 25, 2016, a long and complex legislative process started in 2012 at the proposal of the European Commission for the regulation of privacy throughout the EU. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of this data and repealing it Directive 95/46 / EC (RGPD) was published in the Official Journal of the European Union on May 4, 2016, coming into force twenty days after its publication.

Although its entry into force occurred on May 25, 2016, as provided in Article 99, it will not begin to be applied until May 25, 2018. The period of two years until the application of the Regulation is intended to allow the States of the European Union, the European Institutions and also the organizations that process data will be prepared and adapted by the time the Regulation is applicable.

Any company, European or not (if it provides services to residents in the EU) that has access to any type of personal data, must implement the necessary technical and organizational measures to comply with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (“RGPD”) that will come into force on May 25, 2018.

In this way, in BESTTRANSFERS MALLORCA we are preparing ourselves to assume the new commitments established by the regulation regarding the protection of personal data and thus offer them a service adjusted to the requirements of the future legal framework. In this sense, we are writing to you in order to inform you of the most important changes that this new European regulation for the protection of personal data incorporates, which are detailed below, by way of example, of some of the changes and novelties that depend on your application:

Extension of the rights as interested or affected provided, which include news such as the right to be forgotten and the right to portability of data

The figure of the Delegate for Data Protection

The compulsory nature of obtaining consent through clear or affirmative action of the interested party

The emergence of new legitimate bases that allow data processing

The obligation to communicate security incidents that may affect the rights and freedoms of the interested parties

In BESTTRANSFERS MALLORCA we inform you that we continue to process your data according to the existence of a legitimate interest on the part of BESTTRANSFERS MALLORCA. In accordance with the rights conferred by the current regulations and applicable in data protection may exercise the rights of access, rectification, limitation of treatment, deletion (“right to be forgotten”), portability and opposition to the processing of your personal data as well as the revocation of the consent given for the treatment of the same, directing your request to the (PJ PARTICULAR POLLENSA, 8 BJ) or to the email [email protected]

You can contact the competent Control Authority to present the claim that you consider appropriate.

If you wish to expand the information on the procedures and protocols adopted by BESTTRANSFERS MALLORCA, we inform you that you can contact the Delegate of Data Protection, by writing to the e-mail address [email protected]

Cookies policy

What are cookies?
Cookies are small (text) files that are received at the terminal from a web site visited and used to record certain interactions of navigation on a website to store data that can be updated and retrieved.

These files are stored on the user’s computer and contain anonymous data that is not harmful to your computer. They are used to remind user’s preferences like language and access data or personalization.

Cookies may also be used to record anonymous information about how visitors use the website. For example, since the website was accessed, or if you used a banner ad to reach this.

What uses do the different types of cookies have?

According to its purpose

Technical cookies

Cookies that enable the user to browse a website, platform or application and use the various options or services thereon, including controlling traffic and data communication, identifying the session, accessing restricted areas, remembering items in an order, making purchases of an order, filling out a registration application or request to participate in an event, using security items while browsing, storing content to disseminate video or sound files and sharing content over social networks.

Customization cookies

Cookies that enable the user to access the service with certain general features predefined on the user’s device based on a series of criteria, such as language, browser used to access the service, regional configuration for where the service is accessed, etc.

Analytical cookies

Cookies that enable those responsible for them to track and analyze the behavior of websites to which they are related. The data gathered through this type of cookie is used to measure the activity of the websites, application or platform and to create a browsing profile for the website, application or platform users in order to analyze the data regarding the use the user makes of the service

Advertising cookies

Cookies that allow for the most effective possible management of the advertising space, if any, that the publisher has included on a website, application or platform from which the requested service is provided based on criteria such as the content published or frequency with which ads are shown.

According to term

Session cookies
Cookies designed to gather and store information during a user’s browsing session. They are usually used to store information useful only to provide the service requested by the user in a single session.

Persistent cookies
Cookies that remain stored on the technical equipment and may be accessed and processed during the lifetime of the cookie, which is defined by the party responsible for the cookie and may last from a few minutes to several years.

Why do we use cookies?

We use strictly necessary and essential cookies for you can use and move freely to our website, use secure areas, set custom options, etc. We also use cookies to collect data for the analysis of web usage. These are used to help improve the user’s experience and performance of the page.

Some web sites can install third-party cookies. We do not control the cookies used by these third party external websites. For more information on cookies alienate websites advise to check their own cookies policy..

This site uses the following cookies:

COOKIE name COOKIE Description
CART The association with your shopping cart. / 3 Months
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly. / 3 Months
COMPARE The items that you have in the Compare Products list. / 3 Months
CURRENCY Your preferred currency / 3 Months
CUSTOMER An encrypted version of your customer id with the store. / 3 Months
CUSTOMER_AUTH An indicator if you are currently logged into the store. / 3 Months
CUSTOMER_INFO An encrypted version of the customer group you belong to. / 3 Months
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID / 3 Months
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not. / 3 Months
FRONTEND You sesssion ID on the server. / 3 Months
GUEST-VIEW Allows guests to edit their orders. / 3 Months
LAST_CATEGORY The last category you visited. / 3 Months
LAST_PRODUCT The most recent product you have viewed. / 3 Months
NEWMESSAGE Indicates whether a new message has been received. / 3 Months
NO_CACHE Indicates whether it is allowed to use cache. / 3 Months
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site. / 3 Months
POLL The ID of any polls you have recently voted in. / 3 Months
POLLN Information on what polls you have voted on. / 3 Months
RECENTLYCOMPARED The items that you have recently compared. / 3 Months
STF Information on products you have emailed to friends. / 3 Months
STORE The store view or language you have selected. / 3 Months
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies. / 3 Months
VIEWED_PRODUCT_IDS The products that you have recently viewed. / 3 Months
WISHLIST An encrypted list of products added to your Wishlist. / 3 Months
WISHLIST_CNT The number of items in your Wishlist. / 3 Months

Third-party cookies:

Google Analytics:
COOKIE name COOKIE Descripción

2 years from set/update

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

10 minutes

Used to throttle request rate.

30 mins from set/update

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

End of browser session

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

6 months from set/update

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

2 years from set/update

Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

2 years

It is used to distinguish users

10 minuts

It is used to limit the percentage of applications

Cookies from Chat Zopim, to measure and track users using chat:
COOKIE name COOKIE Descripción

1 year from set/update

Control over cache of assets

10 years

Ad targeting



10 years

Publisher/Ad Platform

10 years


10 years


10 years

Video Streaming

How do you manage cookies?
To browse through this website’s use of cookies is required. If you continue browsing our website without refusing permission, you agree to use them. You have to keep in mind that if you reject or clear the browser cookies, we cannot keep your preferences and some features of the websites are not operational. You may withdraw your consent ceasing navigation, not accept or set your browser to block them and delete them if necessary. More information for each browser:

Internet Explorer 8 y superior; InPrivate

Safari 2 and higher; Private Navigation

Opera 10.5 and higher; Private Navigation

FireFox 3.5 and higher; Private Navigation

Google Chrome 10 and higher; Incognito

Adequate communication to the GDPR